ELITE PROPERTY MAINTENANCE LIMITED
FOR COMPLETE BUSINESS AND HOME IMPROVEMENTS
ELITE PROPERTY MAINTENANCE LIMITED
FOR COMPLETE BUSINESS AND HOME IMPROVEMENTS |
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Members of the British Decorators Association
Insurance Approved Contractors
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THE PROFESSIONAL’S CUSTOMER CHARTERThe British Decorators
Association exists to cater exclusively for the needs of professional painting
and decorating trade employees, whether national contracting organisations or
small family businesses. The aim of the Association is to promote the well-being
of the industry and its members, strengthening the relationship between the BDA
members and the general public. To this end, the
following charter outlines what the general public can expect from a BDA member. 1.) A job undertaken by a BDA member will be a sufficiently high
standard, both in thoroughness and neatness
to make a good and lasting job. 2.) Each job undertaken is to be completed with the highest quality materials
available, within the given budget. 3.) A BDA member will always
offer expert advice and recommendations before any work is undertaken or
materials bought. 4.) A BDA member is expected to remain polite and courteous at all times,
ensuring a good working relationship between themselves and the client. 5.) Whether quoted on a day work basis or finished work job basis, the
final price quoted by a BDA member, will be the final price to pay. The cost of
any extra work must be agreed with the client before commencement. 6.) Any quote given will be fair, reasonable and competitive, both to
client and BDA member. 7.) Throughout the duration of a
job, a BDA member will endeavour to keep the job site as clean and as tidy as
possible, leaving the site in a reasonable condition after each days work. 8.) A BDA member will do
everything in his power to keep inconvenience to the client at an absolute
minimum throughout the job duration. 9.) Throughout the undertaking of a job, the BDA member will keep the
client involved as much as possible to ensure open communications on a day to
day basis. 10.) A client will be informed as accurately as possible when a job can
be completed. To this end; a BDA member must complete the work at the time
specified. 11.) A BDA member is expected to comply with all regulations regarding
health and safety on all aspects of products used. 12.) A BDA member is expected to comply with appropriate standards and
codes of practice at all times. ELITE Decorating
& Property Maintenance Contractors
Members
of the British Decorators Association
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